Return Policy

At StigmaStop, we are committed to delivering your orders in a timely and reliable manner. Please review our shipping policy below for all the important details regarding shipping and delivery.

Processing Time

  • All orders are processed within 1-3 business days (Monday to Friday, excluding holidays).
  • Orders placed on weekends or public holidays will be processed the next business day.
  • Please note, during peak seasons or sales, processing may take a little longer.

Shipping Methods and Rates

We offer a variety of shipping options, including standard and expedited delivery. Shipping rates will vary based on the size of your order, destination, and chosen shipping method.

  • Standard Shipping: Estimated delivery time is 5-7 business days.
  • Expedited Shipping: Estimated delivery time is 2-3 business days.
  • International Shipping: Available to select countries. Delivery times may vary based on your location and customs processing.

Shipping costs are calculated at checkout based on your shipping address.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order's status on the carrier's website.

Shipping Restrictions

  • We currently do not ship to P.O. Boxes.
  • Certain international destinations may have additional restrictions or delays due to customs processing.

International Orders

For international orders, please note that:

  • Shipping costs do not include customs duties, taxes, or fees that may apply. These additional charges are the responsibility of the customer.
  • Delivery times may be longer due to customs processing, which is beyond our control.

Lost or Stolen Packages

Once an order is marked as "Delivered" by the carrier, it is no longer the responsibility of StigmaStop. If you suspect your package is lost or stolen, please contact the carrier directly. If you need assistance, feel free to reach out to us, and we will do our best to help.

Address Accuracy

Please ensure that your shipping address is correct and complete at checkout. StigmaStop is not responsible for packages that are delayed or misdirected due to incorrect address information.

Returns and Exchanges

Please refer to our Return and Exchange Policy for more information on how to handle returns or exchanges.

Please call Jenny at (419) 367-1003